Delivery
Short version delivery information
FREE standard Mainland UK delivery on orders over £70
Standard delivery 1-3 business days £5.99
UPS 48hr delivery UK Mainland
£8.50
EU delivery From £12.00 (Taxes currently not included)
International delivery From £12 (Taxes currently not included)
Full Delivery Details
We use DPD and Royal Mail as our delivery partners.
We are currently offering free Standard Mainland UK shipping on all orders over £70. This service is tracked and signed for.
Our delivery charges are calculated during the checkout process.
All orders are treated as a priority for despatch and we endeavour to despatch all orders on the day we receive them. Standard Mainland UK deliveries are £5.99 and are despatched for 2-4 working day delivery timescale.
We also offer a 1-3 business day delivery for express orders which is currently £8.80.
If you are in a rush to get the goods, please let us know (sales@hillierminerals.com) and we will do our best to get things moving faster.
PLEASE NOTE: Orders will be shipped to the address provided at the time of order (or to an address we have had confirmed by the customer, in writing, prior to despatch of the order from our premises). We will not be liable for any order where the delivery address is changed by the customer, after the order has been despatched from our premises.
We cannot accept any liability for any loss or damage to an order where additional delivery arrangements have been made independently and directly between the courier/postage service and the customer. (e.g. agreement to leave in a safe place)
The sender must provide the current and correct contact details for the recipient (if not themselves). The carrier may require to contact the recipient for delivery or regulatory reasons and it is the orderer’s responsibility to ensure the recipient responds to the contact, otherwise the order may be returned. If the order is returned due to the recipient not responding, or if the contact details are incorrect, the costs of any return will be deducted from any refund due.
INTERNATIONAL ORDERS
International orders take 3 to 17 working days depending on where you are located, to arrive after your payment has been confirmed.
Shipping will be calculated at checkout and will follow these rules:
Europe:
Up to 1kg £12
1kg to 2.5kg £16.65
2.6 to 5.5kg £17.19
Over 5.5kg £27.72
Over £400 free delivery
International (other than Europe):
Up to 1kg £12
Up to 5.5kg £43.69
Over 5.5kg £95
*****Currently we are not responsible for any import taxes and fees but this is under consideration and may be changed in the near future******
The sender must provide the current and correct contact details for the recipient (if not themselves). The carrier may require to contact the recipient for delivery or regulatory reasons and it is the orderer’s responsibility to ensure the recipient responds to the contact, otherwise the order may be returned. If the order is returned due to the recipient not responding, or if the contact details are incorrect, the costs of any return will be deducted from any refund due.
